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Best Practices

Tapping into text analytics for stand-out customer experience

Tapping into text analytics for stand-out customer experience

Baptist Health South Florida increases review volume by 376% and boosts overall star rating

Baptist Health South Florida increases review volume by 376% and boosts overall star rating

Vanderbilt’s dynamic, data-driven approach to personalizing care

Vanderbilt’s dynamic, data-driven approach to personalizing care

Closer to customers. Ahead of competitors.

Closer to customers. Ahead of competitors.

Turning customer voices into tangible change

Turning customer voices into tangible change

The secret to happier customers with Bupa Global

The secret to happier customers with Bupa Global

HX23 ELC session: Forsta executive panel featuring Charles Schwab, Best Buy, and U.S. Bank

HX23 ELC session: Forsta executive panel featuring Charles Schwab, Best Buy, and U.S. Bank